Terms & conditions

  1. Placing an order via our web site does not guarantee an acceptance of the order. We may, for a number of reasons, be unable to fulfil your order. In such an event we will issue a full refund and notify you by email that your order could not be completed.
  2. You may cancel an order at any time until the point your order is despatched. After your order ships, should you wish to cancel, please return the order unopened within 7 days of receipt for a replacement, a refund or store credit.
  3. If you are not entirely satisfied with any product you may also return it to us within 7 days of receipt for a replacement, refund or store credit.
  4. For hygiene reasons we cannot accept the return of interior clothing which has been opened from its packaging or of any other clothing which has been used.
  5. All our prices include free shipping in the Canary Islands.